We aim to ensure customer satisfaction while maintaining fair usage policies.

Returns Eligibility

• Returns are accepted only for damaged or incorrect items.
• Claims must be reported within 48 hours of delivery.
• An unboxing video is mandatory for return or refund claims.

Non-Returnable Items

• Used, opened, or altered products
• Items without original packaging
• Claims submitted after 48 hours

Refund Process

• Once the return claim is approved, refunds will be processed within 5–7 working days.
• Refunds for COD orders are issued via bank transfer or store credit.

Missing or Damaged Items

• Must be reported within 24 hours of delivery with a complete unboxing video for claim verification.